Privacy Policy
Our Privacy Commitment
We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
1. Introduction
Vijayasree Jyothishyalayam (“we/us/our”) operates https://vijayasreejyothishyalayam.com (“Site”), offering occult and cultural services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data.
2. Data We Collect
Personal Identifiers
Name, phone number, email address
Astro-specific Data
Date of birth, time and place of birth
Payment Information
Transaction details, payment method, billing data
Technical & Usage Data
IP address, browser type, device identifiers, cookies, analytics
3. How We Collect Data
Directly from You
Contact forms, WhatsApp chats, phone calls.
Automatically
Cookies and similar tracking technologies; analytics tools
4. Purpose of Processing
We use your information to:
- Provide, customize, and improve our services (readings, consultations, product purchases)
- Communicate appointment details, reminders, and updates via WhatsApp, email, or phone
- Process payments securely and generate invoices (GST-compliant)
- Perform analytics to understand site usage and enhance user experience
- Send occasional service-related or promotional messages (with opt-out option)
- Comply with legal and regulatory obligations
5. Sharing & Disclosure
We may share your data with:
Service Providers
Payment gateways (e.g., Razorpay), hosting and analytics partners, email/CRM platforms—strictly under confidentiality agreements
Legal Authorities
If required by law or to protect rights and safety
Business Transfers
In connection with any merger, sale, or reorganization, with notice to you
6. Cookies & Tracking
You can manage or disable cookies via your browser settings; note that disabling essential cookies may affect Site functionality.
Essential Cookies
To enable core functionality (e.g., login, navigation)
Analytics Cookies
To understand site performance (e.g., Google Analytics)
Marketing Cookies
To deliver relevant ads - always with your consent
7. Data Rentention
We retain personal and astro-specific data for as long as needed to provide services and for a minimum of seven years thereafter to meet legal and tax requirements.
You may request deletion or anonymization of your data (see Section 9).
8. Your Rights
Under applicable law, you have the right to:
- Access the personal data we hold about you
- Correct any inaccuracies
- Delete your data or restrict processing (subject to legal retention obligations)
- Object to processing for direct-marketing purposes
- Port your data to another service provider
To exercise these rights, contact our Grievance Officer (Section 11). We will respond within 30 days.
9. Security Measures
We implement industry-standard technical and organizational safeguards, including:
Encryption : Data in transit (TLS) and at rest
Access Controls : Role-based access and security audits
Incident Response : Prompt response procedures
10. Children's Privacy
We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us for prompt deletion.
11. Grievance Officer
Grievance officer : ragav.astrology@gmail.com (P. Raghav Sarma)
12. Governing Law & Changes
This Policy is governed by Indian law. We may update it periodically; the revised version will carry a new “Effective Date.”